Refund Policy ProgrammingAssignmentHelp.com
At ProgrammingAssignmentHelp.com, we are committed to providing our customers with exceptional academic assistance. We understand that sometimes things may not go as planned, and that’s why we offer a comprehensive money-back guarantee.
Scenarios Where You Can Receive a Refund
No Delivery or Partial Delivery
In the rare instance that we are unable to deliver your order or if you only receive part of your order, you will receive a full refund.
Order Cancellation
Before Tutor Assigned
If you cancel your order before a tutor is assigned to your project, you will receive a full refund.
After Tutor Assigned (Less Than Half Deadline Passed)
If you cancel your order after a tutor has been assigned but less than half of the deadline has passed, you will receive a partial refund ranging from 75% to 100%. This covers the effort invested by the company and the tutor in attempting to complete your order.
After Tutor Assigned (More Than Half Deadline Passed)
If you cancel your order after a tutor has been assigned and more than half of the deadline has passed, you may still be eligible for a partial refund ranging from 0% to 75%. This amount is determined based on the amount of work completed by the tutor.
Late Delivery
We guarantee on-time delivery of all orders. However, in unforeseen circumstances, such as tutor illness, a delay may occur. You are eligible for a refund for late deliveries only if you have not downloaded the work submitted by the tutor. Once you download the work, you are ineligible for a refund as this signifies your acceptance of the delivered work.
Scenarios Where You May Not Be Eligible for a Refund
Receiving Lower Grades
It is important to understand that we do not guarantee specific grades. The papers we provide are designed to serve as drafts or reference points and should not be submitted as your own work.
Deadline Changes
If you request a deadline change after placing your order, the refund policy for late deliveries and the recalculated price will no longer apply.
Editing, Proofreading, and Formatting Orders
Our editing, proofreading, and formatting services are meant to improve your original content, which may contain errors. These services do not involve substantial changes to the original draft and focus on aspects like spelling, formatting, grammar, and flow.
Non-Compliance with Refund Policy Guidelines
If you fail to follow the guidelines and timelines outlined in this policy for filing claims, complaints, or refund requests, you may be ineligible for a refund.
Refund Process and Timelines
Claim Filing
To request a refund, you must submit a claim through your account on the ProgrammingAssignmentHelp.com website along with any necessary documentation. Please allow us a minimum of 7 business days to evaluate your claim and communicate our decision.
Refund Processing
After we have communicated our decision on your refund request, please allow an additional 7 business days for the refund to be processed.
We Are Committed to Your Satisfaction
If you have any questions or concerns about our refund policy, please do not hesitate to contact us. We are here to help!
Updates to Refund Policy
We reserve the right to update this refund policy at any time. The last updated date will be reflected at the bottom of this page.
By using our services, you acknowledge that you have read and understood our refund policy.
